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Additionally, when I enable sync on my iphone, and sync on the computer, the iphone shows "connected" in the information and both the computer and the iphone cycle (the computer stuck on converting). When I click 'disable sync' on the iphone, the computer displays an entry box that says en...

Hello, I am unable to sync my iphone X, as well as my iphone 6s for the past year. I have never been able to sync. I enable on the iphone and it cycles, and I the Dive Log on computer recognizes phone and then gets hung up on "converting" nothing else happens. I have tried everything inclu...